Title: Help Scout Author: BoldGrid Published: 14. Oktobra 2016. Last modified: 19. Maja 2026. --- Pretražite dodatke ![](https://ps.w.org/help-scout/assets/banner-772x250.png?rev=1542132) ![](https://ps.w.org/help-scout/assets/icon.svg?rev=1514974) # Help Scout Od [BoldGrid](https://profiles.wordpress.org/boldgrid/) [Skini](https://downloads.wordpress.org/plugin/help-scout.6.5.7.zip) * [Detalji](https://bs.wordpress.org/plugins/help-scout/#description) * [Recenzije](https://bs.wordpress.org/plugins/help-scout/#reviews) * [Instalacija](https://bs.wordpress.org/plugins/help-scout/#installation) * [Razvoj](https://bs.wordpress.org/plugins/help-scout/#developers) [Podrška](https://wordpress.org/support/plugin/help-scout/) ## Opis #### Help Scout for WordPress Thousands of businesses in more than 140 countries use Help Scout to make every customer support interaction more human & more helpful. #### Features This simple plugin takes only a few minutes to setup. It enables you to do a couple important things: * Add a contact form to your site, which submits inquiriest to Help Scout * Add a [Help Scout Beacon](https://www.helpscout.net/embed-tools/) to your site. Just paste your embed code and save. > **Looking for more horsepower? Try Help Scout Desk.** > [Help Scout Desk](https://wphelpscout.com/?utm_medium=link&utm_campaign=hsfree&utm_source=wordpress.org) > is a premium plugin that adds a full-featured customer portal to your WordPress > site. Customers can submit inquiries, see their complete history and more. ## Slike ekrana [⌊Submission form⌉⌊Submission form⌉[ Submission form [⌊Beacon⌉⌊Beacon⌉[ Beacon ## Instalacija 1. [Sign up for Help Scout](https://secure.helpscout.net/members/register/13/) if you don't already have an account. 2. Upload plugin folder to your `/wp-content/plugins/` directory 3. Activate the plugin through the **Plugins** menu in WordPress 4. Open the settings for the plugin, then add your Application ID, App Secret, and Mailbox ID. 5. Add `[hsd_form]` shortcode to a page or post to capture contact submissions OR use the Help Scout beacon. Have a look at the [getting started guide](https://wphelpscout.com/support/docs/getting-started-with-help-scout-desk/) for more detailed information on setting up Help Scout for WordPress. ## ČPP ### Does this work if I'm on the Help Scout Free plan? Beacon is included on all Free plans, so you can embed your Beacon using this plugin. However, the contact form requires an API key, and API access is only available for paying plans. ## Recenzije ![](https://secure.gravatar.com/avatar/2b46eadab63291b04cc3c14edc8537d054595e4096db66ec840a58aa912773f9? s=60&d=retro&r=g) ### 󠀁[Trash Plugin, Breaks on Woocommerce](https://wordpress.org/support/topic/trash-plugin-breaks-on-woocommerce/)󠁿 [fidyyuan](https://profiles.wordpress.org/fidyyuan/) 29. Januara 2025. 1 reply Absolutely garbage plugin. Enable it, follow the guide, but there's no way to activate the app. Then, it throws nonstop errors when you try to change the status of an order and doesn't let customers check out their order. Beacon doesn't work either. Took weeks before the critical error was resolved either. ![](https://secure.gravatar.com/avatar/73551a1bbee333bdf7e66bc8fca3af7d48480df85fe4fec9525f10316ec94b96? s=60&d=retro&r=g) ### 󠀁[Works great with WordPress!](https://wordpress.org/support/topic/works-great-with-wordpress-2/)󠁿 [ttherex](https://profiles.wordpress.org/ttherex/) 23. Januara 2022. 1 reply Very easy to use! ![](https://secure.gravatar.com/avatar/0ed939abf38daec4bdeec1954662884b5b4fdbea67435be3ba6b8fa78fdded98? s=60&d=retro&r=g) ### 󠀁[So I good I paid for the premium version](https://wordpress.org/support/topic/so-i-good-i-paid-for-the-premium-version/)󠁿 [dear.leader](https://profiles.wordpress.org/llcodyson/) 6. Februara 2018. Amazing plugin. Well supported and always seems to work without issue. I upgraded to Help Scout Desk so I could take advantage of the WooCommerce integration which allows for customer orders to appear right in Help Scout when we're responding to a customer's message. ![](https://secure.gravatar.com/avatar/fb5e5b5f57c4e5c72200710ed6d6c65d7e38bc88dff5d78d9b89ae7899f30b83? s=60&d=retro&r=g) ### 󠀁[Feature rich and well supported](https://wordpress.org/support/topic/feature-rich-and-well-supported/)󠁿 [srumery](https://profiles.wordpress.org/srumery/) 12. Aprila 2017. Great solution for those looking to integrate Help Scout into your website. ![](https://secure.gravatar.com/avatar/d0608bf948397aeffecdcf2fac4633024fee45067f661c5ea68920269282e26f? s=60&d=retro&r=g) ### 󠀁[Integrates Help Scout nicely on our site](https://wordpress.org/support/topic/integrates-help-scout-nicely-on-our-site/)󠁿 [Bryan Hoffman](https://profiles.wordpress.org/spigot/) 13. Decembra 2016. Easy way to add HelpScout to a site ![](https://secure.gravatar.com/avatar/5cfb7424dbd7e724173729766ab9b8e4c546b7e6b7a074d90119628164dcac40? s=60&d=retro&r=g) ### 󠀁[Pretty Awesome, Almost as Awesome as Help Scout](https://wordpress.org/support/topic/pretty-awesome-almost-as-awesome-as-help-scout/)󠁿 [Dan Cameron](https://profiles.wordpress.org/dancameron/) 14. Oktobra 2016. It's pretty great. However, I'm the author of the plugin so I'm a bit biased…even if I use it at sproutapps.co. [ Read all 6 reviews ](https://wordpress.org/support/plugin/help-scout/reviews/) ## Saradnici i programeri “Help Scout” is open source software. The following people have contributed to this plugin. Doprinositelji * [ BoldGrid ](https://profiles.wordpress.org/boldgrid/) * [ Help Scout ](https://profiles.wordpress.org/helpscout/) * [ Sprout Apps ](https://profiles.wordpress.org/sproutapps/) * [ Dan Cameron ](https://profiles.wordpress.org/dancameron/) * [ Elana Davis ](https://profiles.wordpress.org/elanasparkle/) * [ avonville1 ](https://profiles.wordpress.org/avonville1/) * [ James Rosado ](https://profiles.wordpress.org/jamesros161/) “Help Scout” je prijeveden na 1 dijalekt. Zahvala [prevodiocima](https://translate.wordpress.org/projects/wp-plugins/help-scout/contributors) za njihov doprinos. [Prevedi “Help Scout” na vaš jezik.](https://translate.wordpress.org/projects/wp-plugins/help-scout) ### Zainteresirani za razvoj? [Pregledajte kôd](https://plugins.trac.wordpress.org/browser/help-scout/), pogledajte [SVN spremište](https://plugins.svn.wordpress.org/help-scout/)ili se pretplatite na [dnevnik razvoja](https://plugins.trac.wordpress.org/log/help-scout/) od [RSS](https://plugins.trac.wordpress.org/log/help-scout/?limit=100&mode=stop_on_copy&format=rss). ## Zapis promijena #### 6.5.7 * **Fix:** Vulnerability fix [#25](https://github.com/BoldGrid/help-scout/issues/25) #### 6.5.6 * **Fix:** Fixes beacon script not loading [#60](https://github.com/BoldGrid/help-scout-desk/issues/60) #### 6.5.4 * **Fix:** Fixes issues when posts are saved causing nonce error. #### 6.5.3 * **Fix:** Updates to WordPress coding standards. #### 6.5.1 * **Fix:** SSL Verify update * **Fix:** Label Changes #### 5.0 * NEW: Full Beacon 2.0 support * NEW: Move to new domain * NEW: Admin found under settings #### 4.2.1 * Fix: Admin CSS Issue #### 4.2 * New: Option to reset customer ids #### 4.0.5 * Fix: Variable typos #### 4.0.4 * Fix: WYSIWYG editor not showing for HSD * Fix: Explicitly send credentials for AJAX requests, since WPEngine has some issues. #### 4.0.3 * Fix: Admin hidden becuase of missing capability #### 4.0.1 * New: Support for Free Help Scout Plugin * Fix: All tags will be in-sync ## Meta * Version **6.5.7** * Last updated **prije 3 mjeseca** * Active installations **400+** * WordPress version ** 4.5 ili viša ** * Tested up to **7.0.4** * Languages * [Dutch](https://nl.wordpress.org/plugins/help-scout/) i [English (US)](https://wordpress.org/plugins/help-scout/). * [Prevedite na vaš jezik](https://translate.wordpress.org/projects/wp-plugins/help-scout) * Tags * [documentation](https://bs.wordpress.org/plugins/tags/documentation/)[helpdesk](https://bs.wordpress.org/plugins/tags/helpdesk/) [support](https://bs.wordpress.org/plugins/tags/support/) * [Napredni pogled](https://bs.wordpress.org/plugins/help-scout/advanced/) ## Ocjene 4.3 out of 5 stars. * [ 5 5-star reviews ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=2) * [ 1 1-star review ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/help-scout/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/help-scout/reviews/) ## Doprinositelji * [ BoldGrid ](https://profiles.wordpress.org/boldgrid/) * [ Help Scout ](https://profiles.wordpress.org/helpscout/) * [ Sprout Apps ](https://profiles.wordpress.org/sproutapps/) * [ Dan Cameron ](https://profiles.wordpress.org/dancameron/) * [ Elana Davis ](https://profiles.wordpress.org/elanasparkle/) * [ avonville1 ](https://profiles.wordpress.org/avonville1/) * [ James Rosado ](https://profiles.wordpress.org/jamesros161/) ## Podrška Imate nešto za reći? Trebate pomoć? [Pogledaj forum podrške](https://wordpress.org/support/plugin/help-scout/)