Title: Service Tracker
Author: BuckLIT
Published: <strong>23. Augusta 2021.</strong>
Last modified: 24. Augusta 2021.

---

Pretražite dodatke

![](https://ps.w.org/service-tracker/assets/banner-772x250.png?rev=2587453)

Ovaj dodatak **nije testiran s najnovija 3 glavna izdanja WordPress-a**. Možda se
više ne održava ili se ne podržava i može imati problema sa kompatibilnošću kada
se koristi sa novijim verzijama WordPress-a.

![](https://ps.w.org/service-tracker/assets/icon-256x256.png?rev=2586798)

# Service Tracker

 Od [BuckLIT](https://profiles.wordpress.org/bucklit/)

[Skini](https://downloads.wordpress.org/plugin/service-tracker.1.0.0.zip)

 * [Detalji](https://bs.wordpress.org/plugins/service-tracker/#description)
 * [Recenzije](https://bs.wordpress.org/plugins/service-tracker/#reviews)
 *  [Instalacija](https://bs.wordpress.org/plugins/service-tracker/#installation)
 * [Razvoj](https://bs.wordpress.org/plugins/service-tracker/#developers)

 [Podrška](https://wordpress.org/support/plugin/service-tracker/)

## Opis

Service Tracker is a simple “plugin” and “mobile application” designed for business
or organisations to add service requests, link the work to a customer, assign a 
worker or technician , set a booking time and finally update status on job progress.

After activation of the plugin, you'll find Services on the WordPress admin screen
menu. The services or jobs can be added in the admin. With Service Tracker, you 
are no longer need to manually manage the jobs assigned to staffs, technicians or
workers. This tool allows their employees to add a job or work, link the work to
a customer, assign a worker or technician , set a booking time and finally update
status on job progress.

#### All features

WP Admin or Manager will be able to:

 * Add Service Requests (it can anything related to job or work)
 * Add and select the customer who requested the work and assign a job to a suitable
   worker.
 * Select a date and time the job has to be completed.
 * The worker can keep track of the works assigned to them and update the status
   + add additional notes about the work.
 * Under Users> Add new user. Plugin adds a new role ‘technician’. So when a user
   is created select role ‘technician’ for the worker and ‘subscriber’ for the customer.
 * That's it. Now you can add a service, select a customer, assign it to the technician,
   select date and time of the work, update the service or work status.

### Mobile Application

#### Prerequisites

Mobile application requires [JWT Authentication](https://wordpress.org/plugins/jwt-authentication-for-wp-rest-api/)

for WP-API WordPress Plugin to be installed in your website.

#### Configuration in wp-config.php

 * The JWT requires a secret key – define(‘JWT_AUTH_SECRET_KEY’, ‘SECRET KEY’) (
   the secret key can be generated here at https://api.wordpress.org/secret-key/
   1.1/salt/)
 * Add the above code in wp-config.php

#### Configure CORS support in wp-config.php

define(‘JWT_AUTH_CORS_ENABLE’, true);

#### Test if configuration is working

Use Postman or any REST CLIENT to test

 * JWT AUTH URL is working /wp-json/jwt-auth/v1/token (POST)
 * SERVICES REST API is working /wp-json/wp/v2/services/

#### Install the Mobile Application

[Available in the Google Play Store](https://play.google.com/store/apps/details?id=com.bucklit.servicetracker)

The application is ready to use on Android Phone. For iPhone application or any 
type of customisation, feel free to [email us](https://bs.wordpress.org/plugins/service-tracker/info@bucklit.com.au?output_format=md).

#### Mobile application usage

 * Install application on your Phone
 * Application loads with Spalsh screen and redirects to Login screen
 * In order to login and access services type Website URL- , Customer or Technician
   login details.
 * On successful login, user is redirected to DashBoard screen. Click Services to
   access the services.
 * The Services is a list of services with Service Title, Service Booking Date and
   Time & Status.
 * When a service is clicked, user is redirected to Service Details Screen, with
   service, customer and technicain details.
 * Technician or Customer can change the service status and post additional comments.
 * The comments posted is viewable to administrator or manager only. The history
   of comments are saved.

For more detailed information, please refer to the page [contact us](https://bucklit.com.au/products/service-tracker/).

#### Installation Video

#### Configuration and Working Video

## Slike ekrana

 * [[
 * User Listing- Adding a Technician
 * [[
 * User Page – Adding a Technician or Customer
 * [[
 * Services Listing – List of Services
 * [[
 * Service Details Page – Service Title and Description
 * [[
 * Service Details Page – Service related form fields
 * [[
 * Mobile Application – Splash Screen
 * [[
 * Mobile Application – Login Screen
 * [[
 * Mobile Application – Dashboard Screen
 * [[
 * Mobile Application – Services Screen
 * [[
 * Mobile Application – Service Details Screen – Update Status and Comments
 * [[
 * Mobile Application – Splash Screens

## Instalacija

Below are the steps to install and configure the plugin:
 1. Login to Wp Admin 2.
Go to Plugins > Add New 3. Upload plugin `service-tracker.zip`, install and Activate.

FTP
 1. Upload the entire `service-tracker` folder to the `/wp-content/plugins/`
directory. 2. Activate the plugin through the ‘Plugins’ menu in WordPress.

## ČPP

### 1.Which role should I select when adding a new user as technician or customer?

For Technician select ‘Technician’ and for customer select ‘subscriber’.

### 2. Who can change Service Additional notes?

Currently, the additional notes is meant for administrator/manager or even technician
given the website allows technician to login.
 We are working on a Mobile Appliacation,
this will allow both technician and customer to post comunication/status.

## Recenzije

Nema recenzija za ovaj dodatak.

## Saradnici i programeri

“Service Tracker” is open source software. The following people have contributed
to this plugin.

Doprinositelji

 *   [ BuckLIT ](https://profiles.wordpress.org/bucklit/)

[Prevedi “Service Tracker” na vaš jezik.](https://translate.wordpress.org/projects/wp-plugins/service-tracker)

### Zainteresirani za razvoj?

[Pregledajte kôd](https://plugins.trac.wordpress.org/browser/service-tracker/), 
pogledajte [SVN spremište](https://plugins.svn.wordpress.org/service-tracker/)ili
se pretplatite na [dnevnik razvoja](https://plugins.trac.wordpress.org/log/service-tracker/)
od [RSS](https://plugins.trac.wordpress.org/log/service-tracker/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Version **1.0.0**
 *  Last updated **prije 5 godina**
 *  Active installations **10+**
 *  WordPress version ** 4.7 ili viša **
 *  Tested up to **5.8.13**
 *  PHP version ** 7.0 ili viša **
 *  Language
 * [English (US)](https://wordpress.org/plugins/service-tracker/)
 * Tags
 * [jobs](https://bs.wordpress.org/plugins/tags/jobs/)[mobile application](https://bs.wordpress.org/plugins/tags/mobile-application/)
   [service](https://bs.wordpress.org/plugins/tags/service/)
 *  [Napredni pogled](https://bs.wordpress.org/plugins/service-tracker/advanced/)

## Ocjene

No reviews have been submitted yet.

[Dodaj moju recenziju](https://wordpress.org/support/plugin/service-tracker/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/service-tracker/reviews/)

## Doprinositelji

 *   [ BuckLIT ](https://profiles.wordpress.org/bucklit/)

## Podrška

Imate nešto za reći? Trebate pomoć?

 [Pogledaj forum podrške](https://wordpress.org/support/plugin/service-tracker/)

## Pokloni

Da li bi ste željeli da podržite napredovanje ovog proširenja?

 [ Pokloni ovom proširenju ](https://bucklit.com.au/products/service-tracker/)