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Tidio – Live Chat & AI Chatbots

Tidio – Live Chat & AI Chatbots

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🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools

Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget.

With Tidio's Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio's AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention.

💬 Why Use Tidio Live Chat on Your WordPress Website?

✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions.

✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses.

✅ Automated Support with Lyro AI: Let Lyro, Tidio's conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed.

✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time.

✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices.

✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox.

🚀 Top Features of Tidio WordPress Live Chat Plugin

🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience.

🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI.

🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat.

🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates.

🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location.

🟢 Departments & Agent Routing – Route live chat messages to the right team instantly.

🟢 Smart Popups – Trigger proactive live chat messages based on user actions.

🌍 Multi-Language Live Chat for Global Support

Tidio's live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically.

📱 Live Chat on Mobile & Desktop Apps

Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere.

🛒 Live Chat for eCommerce

Whether you run a WooCommerce store or a service website, Tidio's Live Chat for WordPress helps you:

  • Engage visitors in real time
  • Recommend products and upsell with product cards
  • Recover abandoned carts through chatbot campaigns
  • Convert passive users into paying customers with live support

🔐 Reliable, Fast, Secure

Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data.

💬 Real-Time Conversations with Website Visitors

Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly.

📱 Mobile-Friendly & Fully Customizable Widget

Tidio's live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website.

🎯 Proactive Messaging & Visitor Triggers

Don't wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement.

📨 Unified Inbox for Multichannel Support

Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools.

🧠 Lyro AI – Your 24/7 Support Agent

Let Lyro AI, Tidio's conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases.

🔧 Built Specifically for WordPress – Seamless Live Chat Integration

Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to:

  • Add the live chat widget to your site automatically
  • Manage all chat and chatbot settings directly from your WordPress admin panel
  • Use shortcodes and native WordPress tools to display or hide the chat on specific pages
  • Sync visitor data and conversations with WordPress user accounts for more personalized support

Whether you're a beginner or an advanced user, Tidio's tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on.

🌟 What Makes Tidio Live Chat the Best?

  • Used by over 300,000 websites
  • 4.8+ ★ average rating
  • Trusted by businesses in 150+ countries
  • Seamless installation – set up live chat in under 30 seconds

🆓 Start with Tidio's Powerful Free Plan

Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can:

  • Add a customizable live chat widget to your WordPress site
  • Chat with unlimited visitors in real time
  • Use pre-built chatbot templates for lead generation and support
  • Access Lyro AI to automate common questions (limited interactions)
  • Manage conversations from live chat, Messenger, Instagram, and email — all in one place
  • Download mobile apps and stay connected on the go

Whether you're running a small business or launching a new online store, Tidio's free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent.

✅ Get Started with Tidio Live Chat Today

Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support.

Download Tidio Live Chat Plugin and start chatting with your website visitors today!

💰 Pricing

Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial.

See all available pricing options on our website.

⚙️ Technical Requirements

To run Tidio Plugin for WordPress we recommend your host support:
– OpenSSL (to increase security by encrypting your access tokens)
– cURL

🔥 Hot Features

  • CC/BCC for tickets
  • Filters for new Lyro Knowledge tab
  • Historical conversations as data source
  • Sort direction in Smart Views tickets
  • First person perspective styling

Slike ekrana

  • Solve up to 70% of customer problems with Lyro AI Chatbot.
  • Talk to visitors in real-time with live chat. Decrease your response times with ticket filtering and prioritization.
  • Proactively engage visitors and move leads through your funnels with automation.
  • Connect Tidio to all your work tools and services.

Instalacija

Tidio WordPress chat plugin installation:

  1. Log into your WordPress admin dashboard.
  2. Go to “Plugins” using the sidebar on the left.
  3. Click “Add New” and find “Tidio” in the search bar.
  4. Install the plugin and activate it.
  5. The live chat icon will appear on the left sidebar of your WP admin panel.

After activating the plugin, create your account and start the product tour. Follow the steps to customize your widget, and you’re ready to chat!

For more detailed instructions, go to the install Tidio on WordPress page

ČPP

How much does Tidio Live Chat cost?

Tidio offers you a basic version, which is free (no credit card details required). You can also unlock additional premium features for a small price starting from $29/month and test them with a 7-day free trial.

I’ve installed the WordPress chat plugin—what happens next?

Click on the new Tidio live chat icon that appeared on your WP-admin menu on the left. You’ll be able to create your Tidio account connected to the plugin. Finish the initial configuration and you can start using the best live chat plugin for WordPress.

Do I need a Tidio account to use this WordPress live chat plugin?

Yes. Install the plugin, activate it, and create your free Tidio account from your WP admin panel. Alternatively, you can sign up first, install the plugin, click the Tidio icon in your WP panel, and then use your Tidio login credentials. Find out more about the installation process.

Does Tidio offer a free trial?

Yes! Tidio has a free plan but you can also test all the premium features for 7 days.

Will I have to upgrade my account at some point?

Tidio has a free plan (no credit card details required), which you can use for an unlimited time before deciding which premium plan make sense for you.

Do I need to install any additional tools to use the live chat widget?

No. Tidio is a fully-integrated WordPress live chat solution. You can start chatting right after you install the Tidio WP chat plugin and create a free Tidio account.

Can I show or hide the widget only on some pages of my WordPress website?

Yes. You can specify which pages should display the widget. You can also show it only in specific countries or even hide it on mobile devices.

Can I schedule when to display/hide the widget?

Yes. You can schedule your operating hours or show the widget only when you are online. You can also set up automatic responses to be sent on specific days of the week.

Are there any resources I can use to learn more about using Tidio?

Yes. Apart from the tips available inside the tool itself, you can learn more about using Tidio live chat from:

Can several support agents use the free chat at the same time?

Yes. You can also transfer conversations between an unlimited amount of operators.

Can visitors start chatting without providing their email addresses?

Yes, but you need to switch off the pre-chat survey. By default, Tidio shows a survey that visitors have to fill in before joining a live chat conversation.

Can I check if I missed any messages from my visitors?

Yes. All messages and live chat conversations are grouped and available in your panel. Tidio does not delete conversations. You can remove them permanently and clear the live chat history manually if you need.

Can I add this live chat to my Facebook page?

Yes. You can easily integrate Tidio live chat with FB Messenger. To find out more, read Facebook live chat integration.

Can I integrate Tidio with 3rd party apps?

Yes. You can connect Tidio to popular eCommerce platforms, Google Analytics, marketing apps, or CRM systems. Check the full list of available integrations. You can also connect Tidio with 3,000+ external apps for free using Zapier.

Can I use Tidio in languages other than English?

Tidio offers six language versions: English, French, German, Spanish, Italian, and Portuguese.

Recenzije

Solved my problem, excellent support

6. Maja 2025. 1 reply
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was fast and effective, helped me resolve a billing issue at no time. Definitely coming back in the future.

Excellent Product

3. Aprila 2025. 1 reply
I’ve been using for more than 2 years and have acquired many sales as a result. Works as described and I use it to see progress of orders and visitors as well. Highly recommended.

THIS IS A SCAM RUN AWAY

27. Marta 2025.
We have been with TIDIO for over 8 years. Price was the same every year (150$). Not cheap yet cheaper than what was available back then. (You didn’t yet have free chat solutions such as tawk.io)Today I was told that my card declined a $500 charge from Tidio…and I am very glad it did!A Quick Look at previous invoice, prices went like this:2021: 150$/year2022: 190$/year2023: 250$/year2024: 500$/year0 notifications, I have never even been told about this. I just realized how they were milking me.We are just using the chat system. No other features such as AI (which is of course priced extra) or ticketing or anything…just a damn chat system…and we have less customers than we used to, it is not even like we got bigger or anything…This can legit be called a scam. Thank you Tidio for making me realize that there were cheaper (free) alternatives available in 2025.Not sure where this strategy of yours is going, but you sure lost a long term customer! And many more to come.I will make sure to expose your shady business practices whenever I get a chance. This is not only not acceptable, but should actually be called out.Keep it up guys! Smartest strategy ever. This is the funniest thing I’ve seen this month so far for sure!
Read all 393 reviews

Saradnici i programeri

“Tidio – Live Chat & AI Chatbots” is open source software. The following people have contributed to this plugin.

Doprinositelji

“Tidio – Live Chat & AI Chatbots” je prijeveden na 17 dijalekata. Zahvala prevodiocima za njihov doprinos.

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Zapis promijena

6.0.29

  • Rewrite description

6.0.28

  • Update description

6.0.27

  • Tested up to WordPress 6.8

6.0.26

  • Update description

6.0.25

  • Redirect to the plugin page upon activation
  • Show lyro upselling banner only for integrated projects
  • Add AI keyword to the app name for WooCommerce integration

6.0.24

  • Update description

6.0.23

  • Tested up to WordPress 6.7

6.0.22

  • Update description

6.0.21

  • Tested up to WordPress 6.6
  • Update description

6.0.20

  • Restore improved and fixed Lyro banner

6.0.19

  • Security update

6.0.18

  • Remove Lyro banner

6.0.17

  • Tested up to WordPress 6.5

6.0.16

  • Remove info page from plugins submenu

6.0.15

  • Update company name on listing

6.0.14

  • Fix problem with error message in dashboard

6.0.13

  • Add option to clear log file from info page

6.0.12

  • Added system information page to easier debug issues

6.0.11

  • Tested up to WordPress 6.4

6.0.10

  • Tested up to WordPress 6.3

6.0.9

  • Update the readme and assets
  • Add notification about Tidio Lyro AI Chatbot
  • Remove ru_RU translations

6.0.8

  • Make the plugin compatible with WP multisite

6.0.7

  • Update the title of the plugin

6.0.6

  • Fix embedded YouTube video in readme.txt

6.0.5

  • Update plugin description and screenshots

6.0.4

  • Tested up to 6.2

6.0.3

  • Add missing plugin headers

6.0.2

  • Fix the missing User-agent header that prevents false-positive messages with “Rest API disabled” on some environments

6.0.1

  • Fix the plugin reintegration process

6.0.0

  • Add WooCommerce integration

5.4.3

  • Fix php function compatibility usage in notice

5.4.2

  • Minor bugs related to notification fix

5.4.1

  • Minor bugs related to notification fix

5.4.0

  • Add a notice about coming changes

5.3.0

  • Security update (prevent printing the real path of webroot on misconfigured servers)

5.2.0

  • Add composer with autoloader
  • Define namespaces

5.1.0

  • Show Tidio chat in top bar in admin
  • Display Tidio chat at higher position in admin menu

5.0.0

  • New integration flow based on OAuth

4.5.1

  • Add missing “tidioApiUrl” value in options.js file

4.5.0

  • Add russian translations

4.4.0

  • Add french, spanish and polish translations
  • Display an error message when invalid credentials have been provided

4.3.0

  • Add preconnect hint

4.2.1

  • Fix missing nonce variable

4.2.0

  • Update menu icon
  • Use email from plugin form as default email for a Tidio account
  • Improve error handling
  • Use nonce system

4.1.0

  • Simplify login flow for users with only one project
  • Set widget as installed immediately after user connected project

4.0.1

  • Fix saving project data after creating new project

4.0.0

  • New integration flow
  • Refresh styles to match Tidio design

3.5.0

  • Change domain to tidio.com in URL
  • Change path in login URL
  • Added ability to integrate with Tidio affiliate program

3.4.0

  • Add asynchronous loading of chat widget option
  • Code cleanup

3.3.2

  • Change of the widget script placement in WordPress themes to improve the rendering performance.
  • Use admin email as a default email for a Tidio account.

3.3.2

  • Change of the widget script placement in WordPress themes to improve the rendering performance.
  • Use admin email as a default email for a Tidio account.

3.3.1

  • Refreshed texts within the plugin to be more intuitive.

3.3.0

  • New button added to reset the account data.
  • Account data is not automatically removed while deactivating or uninstalling plugin.

3.2.0

  • Remove old files, move to https api requests.

3.1.1

  • Add single version number across plugin.

3.1.0

  • Cleanup with changes after last modifications.

3.0.1

  • (added) curl support

3.0

  • (added) new design
  • (added) integration with tidio chat account

2.1.2

  • (added) compatibility with other tidio plugins

2.1

  • (added) compatibility with tidio one api

2.0.5

  • (added) compatibility with tidio one

2.0.2

  • (added) support to sites with disabled allow_url_fopen flag

2.0.1

  • (added) new icon

2.0

  • Compatibility with tidiochat.com

1.3.2

  • Added compatibility with other Tidio plugins

1.3.1

  • (fixed) error with location files using DIR

1.3

  • (added) translate mode
  • (added) feedback form
  • (fixed) auth problem

1.2.1

  • (fixed) curl followlocation error

1.2

  • (added) appearance editor
  • (added) compatibility with wordpress 3.9
  • (fixed) compatibility with others tidio plugins

1.1

  • (added) chat settings

1.0

  • Initial release.

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Ocjene

4.8 out of 5 stars.

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