{"id":31651,"date":"2014-09-14T23:30:58","date_gmt":"2014-09-14T23:30:58","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/elevio\/"},"modified":"2022-04-04T02:37:13","modified_gmt":"2022-04-04T02:37:13","slug":"elevio","status":"closed","type":"plugin","link":"https:\/\/bs.wordpress.org\/plugins\/elevio\/","author":14039356,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"4.4.1","stable_tag":"trunk","tested":"5.9.13","requires":"2.8","requires_php":"","requires_plugins":"","header_name":"Elevio","header_author":"Elevio","header_description":"","assets_banners_color":"353ebb","last_updated":"2022-04-04 02:37:13","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/elev.io\/","header_author_uri":"https:\/\/elev.io","rating":3.7,"author_block_rating":0,"active_installs":10,"downloads":5955,"num_ratings":3,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","changelog"],"tags":[],"upgrade_notice":[],"ratings":{"1":"1","2":0,"3":0,"4":0,"5":"2"},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":2481895,"resolution":"128x128","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.jpg":{"filename":"banner-1544x500.jpg","revision":2481895,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":2481899,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Knowledge base - powered by Zendesk \/ Desk.com \/ Uservoice \/ Custom articles","2":"Live Chat - Powered by Olark, LiveChat, Zopim","3":"Support - Powered by Zendesk \/ Desk.com \/ Uservoice","4":"Existing support tickets","5":"View support ticket history","6":"RSS Feed"}},"plugin_section":[],"plugin_tags":[144802,24411,14090,1104,4048],"plugin_category":[41],"plugin_contributors":[92084],"plugin_business_model":[],"class_list":["post-31651","plugin","type-plugin","status-closed","hentry","plugin_tags-dixa","plugin_tags-knowledge","plugin_tags-knowledge-base","plugin_tags-support","plugin_tags-zendesk","plugin_category-communication","plugin_contributors-elevio","plugin_committers-elevio"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/elevio_353ebb.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"\n

Elevio gives your users a better way to access the help they need to get their job done.<\/p>\n\n

Installing this plugin also allows you to sync your WordPress posts with Elevio, so you can display your WordPress hosted content as help articles through the Elevio Assistant.<\/p>\n\n

If you have WPML installed, you can also sync over multi-lingual content to Elevio.<\/p>\n\n

Elevio is a product by Dixa.com<\/p>\n\n

We provide a free 14 day trial, create an account at https:\/\/elev.io\/register<\/p>\n\n\n

    \n
  1. Install the Elevio plugin<\/li>\n
  2. Activate the plugin through the 'Plugins' menu in WordPress<\/li>\n
  3. Click the 'Elevio' menu item on the left.<\/li>\n
  4. Follow the installation instructions.<\/li>\n<\/ol>\n\n\n

    4.4.1<\/h4>\n\n
      \n
    • Fixed introduced bug for non multi-lingual syncs.<\/li>\n<\/ul>\n\n

      4.4.0<\/h4>\n\n
        \n
      • Improved category support for multi-lingual content when WPML is used.<\/li>\n<\/ul>\n\n

        4.3.0<\/h4>\n\n
          \n
        • Improved support for multi-lingual content when WPML is used.<\/li>\n<\/ul>\n\n

          4.2.0<\/h4>\n\n
            \n
          • Added support for multi-lingual content when WPML is used.<\/li>\n
          • Thank you goes to Moustafa Gouda for this update \ud83d\ude4c<\/li>\n<\/ul>\n\n

            4.1.0<\/h4>\n\n
              \n
            • Better support for using applying additional filters to elevio_posts_tax_query for categories<\/li>\n
            • Asset updates<\/li>\n<\/ul>\n\n

              4.0.3<\/h4>\n\n
                \n
              • Allows direct loading of Version 4<\/li>\n
              • Allows for custom taxonomy<\/li>\n<\/ul>\n\n

                3.5.0<\/h4>\n\n
                  \n
                • Choose the category and post taxonomy you want to sync, in case you are using something other than the standard structure.<\/li>\n<\/ul>\n\n

                  3.4.0<\/h4>\n\n
                    \n
                  • Added option to toggle the tab on and off<\/li>\n
                  • Added ability to use this plugin as a way to sync your content with Elevio<\/li>\n<\/ul>\n\n

                    3.2.0<\/h4>\n\n
                      \n
                    • Updated to support up to wordpress 4.2<\/li>\n<\/ul>\n\n

                      3.1.2<\/h4>\n\n
                        \n
                      • Fix to logged in user_hash<\/li>\n<\/ul>\n\n

                        3.1.0<\/h4>\n\n
                          \n
                        • Added in user role<\/li>\n<\/ul>\n\n

                          3.0.0<\/h4>\n\n
                            \n
                          • Moved to using the new 3.0 version of elev.io<\/li>\n
                          • Now module based, supporting: Help desk, Support Tickets, Live Chat, RSS feeds, analytics<\/li>\n
                          • For more information see https:\/\/elev.io\/modules<\/li>\n<\/ul>\n\n

                            2.1.0<\/h4>\n\n
                              \n
                            • First release<\/li>\n<\/ul>","raw_excerpt":"Elevio for WordPress plugin that integrates with your existing knowledge base, chat client, support system and more","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/31651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=31651"}],"author":[{"embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/elevio"}],"wp:attachment":[{"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=31651"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=31651"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=31651"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=31651"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=31651"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/bs.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=31651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}